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We have separated the Customer
Service section into seven distinct areas where most of your questions or concerns
can be answered or addressed. Each area will provide the user with detailed information
about how hondapartsnow.com does business including the processing of orders received,
processing, shipping and our return policies and procedures.
- Sales Policy is a comprehensive company overview, which details
how your order is taken and processed which includes screening for fraud prevention.
Sales Tax information, Packaging and Shipping are also in this section. Parts and
Accessories backorders are explained and Re-manufactured Genuine Honda Parts are
also explained in this section.
- Return Request is the section that outlines the consumer's responsibilities
that must be fulfilled in the event that a part must be returned. This area includes
the approved reasons for return and any potential charges that may be associated
with each reason. Under no circumstances will hondapartsnow.com accept any return
without the proper Return Material Authorization (RMA) information issued by our
credit processing department.
- FAQ or Frequently Asked Questions section may be the simplest way
to find answer to question or concern that you may have. Chances are your question
may have already been asked by a previous customer of hondapartsnow.com. Our archive
of questions asked multiple times have been catalogued along with the corresponding
answers for your convenience.
- Honda Warranty: All Parts and Accessories purchased through hondapartsnow.com
come with a Limited Warranty. To obtain detailed information on the Warranty for
the items that you have purchased or are planning to purchase please visit Honda
Warranty section.
- Privacy Notice: Your complete trust in our website is our highest
priority. This is why we implement encryption or scrambling of the information being
transmitted to us to ensure that it cannot be seen by outside parties. Our SSL technology
cannot be hacked or compromised to ensure safe and confident transactions for our
customers.
- Feedback: Constant And Never-ending Improvement (CANI) is our motto.
Suggestions are always welcome from our Customers. We encourage your feedback and
welcome any comments on how we can better serve YOU.
- Contact Us: In the event that our Customer Service section has
not completely addressed all of your concerns: feel free to contact us. We will
do our best to assist you in any way possible.
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