Most Frequently Asked Questions
- 1. Are these genuine OEM Honda parts and accessories?
- 2. How do I get technical support for parts?
- 3. Does HondaPartsNow.com accept phone, fax, live chat or email orders?
- 4. Why was I informed that a part I purchased on your site is discontinued/backorder?
- 5. How can I check my order's status?
- 6. Why is my shipping address required to be on file with my credit card company?
- 7. If I select an Overnight shipping option, will my part(s) ship out the same day I place the order?
- 8. Why do I need to contact FedEx Cross Border for my order status if I placed my order on your website?
- 9. Why does my order show delivered to an address in the US if my order was supposed to ship outside of the U.S.?
- 10. If the returned part does not meet the return policy, what happens next?